Booking a hotel for your next trip involves more than just finding the best deal and location—it’s important to consider proper hotel booking etiquette to ensure a smooth check-in process and a pleasant stay. Whether you’re staying at a luxury hotel like The Ritz-Carlton or an affordable chain like Holiday Inn, being respectful and mindful during the booking process and your stay will help you avoid any issues. Here’s what you should know before checking in.
1. Book Through Reliable Booking Platforms
Start by booking your stay through reliable booking platforms like Booking.com, Expedia, or Airbnb. These sites offer comprehensive information about hotels, including guest reviews, prices, and amenities, allowing you to make an informed decision. Booking through trusted platforms ensures your reservation is secure and that you will receive the expected service.
When booking, take the time to read the hotel policies carefully. This includes cancellation policies, check-in/check-out times, and any additional fees (such as resort fees or parking charges). Some luxury hotels, like Four Seasons and Mandarin Oriental, might require a deposit, so it’s best to clarify payment terms beforehand.
2. Choose the Right Room for Your Needs
When booking a hotel room, think about your specific needs. Do you need a room with a large bed for a comfortable night’s sleep, or would you prefer a suite for extra space? Many hotels offer rooms with different amenities and views, so make sure you select the one that best suits your purpose. If you’re traveling with family or a group, consider booking a larger suite or a family-friendly hotel like Disney’s Grand Californian Hotel & Spa in Anaheim.
If you’re unsure, contact the hotel directly to inquire about room types and options. When booking through a site like Agoda or Hotels.com, you may have access to a special “contact hotel” feature that allows you to ask the hotel staff about specific room details or upgrade possibilities.
3. Confirm Your Reservation
Before your check-in date, confirm your reservation with the hotel. This is particularly important if you booked through a third-party website. Call the hotel directly or check your email confirmation to ensure your reservation is in their system. Confirming your booking also gives you the opportunity to make any last-minute changes or ask about additional requests like an early check-in or a late check-out.
4. Arrive During the Right Check-In Hours
Most hotels have specific check-in and check-out times, typically between 2 p.m. and 4 p.m. Be sure to arrive during these hours to avoid any confusion or delays. If you plan on arriving earlier than expected, let the hotel know in advance. Many hotels, such as Hilton and Marriott, allow you to request early check-in if available. However, you may need to pay an additional fee for this service.
If you need to check in late at night, make sure to notify the hotel in advance, especially if you’re staying at a smaller boutique hotel or a luxury resort. Some hotels, like The Peninsula, offer 24/7 front desk service, while others might close their reception during off-hours.
5. Understand Hotel Fees and Additional Charges
Hotels often have additional fees, including resort fees, parking fees, and taxes. These fees are typically not included in the quoted price on booking platforms like Expedia or Hotels.com. When booking through these platforms, double-check whether any additional charges will apply and be prepared to pay them at check-in. Ask about these charges in advance to avoid surprises at checkout.
6. Tip Housekeeping and Hotel Staff
It’s customary to tip housekeeping staff during your stay. A small tip of $2 to $5 per night is generally appreciated, especially at luxury hotels like The Ritz-Carlton or Shangri-La, where the service level is exceptional. You can leave the tip on your pillow or in an envelope for the staff. Additionally, if a bellhop helps with your luggage, a tip of $1 to $2 per bag is standard.
